Autobusni prevoznik Croatia Bus

“Hi! Thank you for providing an opportunity to review our experience travelling with Croatia Bus from Zagreb to Sarajevo at 12.30pm on Saturday 27 May. The quality and physical comfort of the seats were good and the driving was good... however we had a big issue with the fact that the toilets were locked and not available for use by passengers for an 8 HOUR TRANSFER. We were told the toilet was broken, and find that this was totally UNACCEPTABLE for an 8 Hour Transfer and believe the bus should not have been used if the toilet was broken. The driver and co driver were rude when asked about the toilet and appeared to have no interest in our concern or comfort. ”

“There was no air con and it was so difficult in summer. The bus also reached late despite of no traffic”

“tickets on the bus were oversold by 100% creating chaos!! very difficult to get info. those with pre booked tickets given no preference over "walk-ins". We finally boarded a second bus & left at 11.15.We were headed to Tivat to catch a flight we had allowed plenty of time but with the late departure & very slow border crossing we nearly missed it. will only use the service again as a last resort”