Autobusni prevoznik Croatia Bus

“Vollo ticket reference numbers: 16568-10814-1432 and 16567-10814 -14332. I arrive back from the Balkans yesterday and have to advise of the following situation: My tickets show departure time from Kotor to Shkoder as 9:10. When I arrived at the station they said that the time of departure had been changed to 10:40 for some time. I was concerned for two reasons, that while the departure time had been change for weeks, you as my booking agent had not advised me of the change and to make matters worse, the Bus Station charded me two Euros for each ticket to make the change. I was our of pocke by four Euros and put up with the unnecessary aggravation of having arrived at the station an hour and half before time and pay for the change of which I had no idea. I look forward to your forwarding me the four Euros I had to pay and I hope in future you will advise you clients if there is any change in the departure times. Thank you. Surinder.”

“Imam 2 zamjerke vrlo važne. U samom polasku sa kolodvora kasnio je 30 minuta. Vrlo ružno. I drugo; još nemaju SKENER za očitavanje karata sa mobitela kupljenih On-line. Drugi to imaju već odavno. Vrl ružno. Treće; još nisu proveli USB punjače kod sjedala. Imaju utičnice zasamo 4 utikača ali za nuždu može proći, ali to nije to. Vozači su ljubazni”

“Had to stand in bus because they let too many people in. That would be ok if i didn't reserved my seat a month ago and if there is anything to hold onto while standing. Two of the drivers were very rude and didn't act apologetic to anyone.”