Autobusni prevoznik Croatia Bus

“Hi! Thank you for providing an opportunity to review our experience travelling with Croatia Bus from Zagreb to Sarajevo at 12.30pm on Saturday 27 May. The quality and physical comfort of the seats were good and the driving was good... however we had a big issue with the fact that the toilets were locked and not available for use by passengers for an 8 HOUR TRANSFER. We were told the toilet was broken, and find that this was totally UNACCEPTABLE for an 8 Hour Transfer and believe the bus should not have been used if the toilet was broken. The driver and co driver were rude when asked about the toilet and appeared to have no interest in our concern or comfort. ”

“The bus never showed and nobody helped me, only the lady from another compagnie sold me tickets for another bus so it cost me twice the amount.”

“The staff was extremely rude. Very unhelpful and yelled at me. Also, they locked the toilets so no one could use the toilets for 4 hours!! I had to pee in a bag!!! Deplorable!! Never again will I book with Croatia Bus.”