Autobusni prevoznik Croatia Bus

“The web form made no mention of a bus change/transfer, or an extra charge per piece of luggage. Seat reservation was not available either, but once we got on the bus and seated, some more passengers unseated others because they had seats reserved. The bus was full so this was a terrible experience. To change buses unexpectedly, and then have another full bus was just such inconvenience and quite annoying. I think a connection and changing buses need to be noted, and seat reservations need to be available - and communicated to other ticketing services. We had a great time in Croatia, except for this experience.”

“They could have been more helpful. We had to transfer to another bus, but they were very short on explaining what to do, where to go, how much time we had...”

“On an earlier trip, I mistook the time for afternoon instead of morning and so missed the bus. Totally my fault but when I called the number on the ticket to see if I could apply any or all of the money I'd paid for that ticket to a new ticket, I was given a different number to call. I called that number and they gave me the first number. Called that number back and they hung up on me! Then they stopped answering the phone! It was only the in-person staff member at the bus station who finally stepped in to help that saved the situation for me (although, even she couldn't give me an answer to my question).”