Autobusni prevoznik Croatia Bus

“Hi! Thank you for providing an opportunity to review our experience travelling with Croatia Bus from Zagreb to Sarajevo at 12.30pm on Saturday 27 May. The quality and physical comfort of the seats were good and the driving was good... however we had a big issue with the fact that the toilets were locked and not available for use by passengers for an 8 HOUR TRANSFER. We were told the toilet was broken, and find that this was totally UNACCEPTABLE for an 8 Hour Transfer and believe the bus should not have been used if the toilet was broken. The driver and co driver were rude when asked about the toilet and appeared to have no interest in our concern or comfort. ”

“The bus arrived late, probably due to roadworks, the bus journey was fine! There was a made scramble to get on, lots of pushing. Those that had to store luggage u der the bus lost out on getting a good seat! The journey was fine, the border crossing was as expected! Slow with passports, Our stop for petrol we were told by the driver it would be10 min, so as there was another tourist bus there with a lot of ladies q,g for the toilet I didn't go cos I knew I wouldn't have enuff time, the driver took much longer! 20 -30 min so I could have gone! We arrived in Dubrovnik at least over an hr late ..... ”

“The driver didn't understand english, french, italian, spanish or portuguese, so it was very dificult to comunicate. The journey started almost 30 minutes later, because the driver was writing hand tickets for everyone and he was just saying: "change bus". We had to change bus some minutes after the journey start without knowing why... The arrival was also late!”