Autobusni prevoznik Croatia Bus

“nisam zadovoljna jer smo umjesto direktne linije Zadar - Dubrovnik nenajavljeno morali napustiti autobus u Splitu i čekati drugi autobus za Dubrovnik. Osoblje vollo je srdačno i brzo reagira na sve upite i probleme. Na tome smo zahvalni.”

“No wc, no air condition and no service what so ever! The bus trip where supposed to be 3h and it took nearly 6h! Without wc on the bus in the heat of no ac, you had to drink water and the bus driver would not stop anywhere for a brake. At the passportcontrol everyone looked for a toilet an there was a big line and the busdriver did not check to see if all passengers where back on the bus, one guy was nearly left there! We can not understand the pressure you put on your drivers because no one can make that trip i 3h, it is impossible! Why don’t you write the acctual traveltime? We also wonder why you don’t have a better cooperation with the bus station? We had our tickets emailed to us, but cince we are travelling we did not bring our printer so not able to print the tickets. We went to the bus station in good time, thinking they would print our payed ticket using our Booking reference, but no. Totaly impossiple! Altough we payed 40€ to you for our tickets we had to buy new tickets AGAINE! So in total 80€ for a terrible trip! And why the hell do you need papertickets anyway!? It’s 2018 and no one even looked at the tickets after we got on the bus. You should refund us for this ticket!”

“The trip was fine, safe and the bus arrived 10 minutes later than scheduled. The main reason that i rated 1 is because at 03:30 in the morning when i get in the bus the driver ask the ticket to be printed... Where i could do that at 03:30 in the morning? Is this not 21 century? ”