Autobusni prevoznik Croatia Bus

“The bus driver was horrible. When I arrived to check in my luggage he said it was some Kune’s to check it in. Since I traveled with a few different bus companies that didn’t charge extra for luggage, I asked him kindly if I could check my ticket to see if there were additional costs for luggage. I had another bag and my phone to check the ticket in my hands but the bus driver got mad instantly, tried to shove my big backpack in my hands. I asked him if he could put the bag on the floor please, because my hands were full and I obviously couldn’t hold a large backpack with that. He through the bag a few metres away on the floor. And after that he shouted: no Kune’s, no bag. Then he picked up the backpack and through it in the bus. I never even said that I wouldn’t pay, I just wanted to check if it wasn’t paid for already to avoid double costs. He was very rude and some stuff in my bag broke. I was just flabbergasted that someone can do that to someone else’s stuff. ”

“2 drivers and a supervr? Dont think any spoke English. Bus ticket said we may have to change buses on journey, but we didn't expect the first change to be in Zagreb due to slipped clutch. Toilet at first rest stop in Bosnia had no paper or soap. A bit yuk. Long journey in challenging terrain which drivers handled. We got to Sarajevo 50 mins late which really wasn't too bad. No wifi which we had for first 15 mins on bus 1. ”

“Our 11am bus arrived late and didn't leave until 12.50pm. The 10am bus arrived at 11am causing lots of confusion for both lots of passengers. Some 10am people were not allowed on because 11am people had boarded. No-one checked the actual time - this should have been done!! The communication to passengers was very poor and could have been much better. As it was, about 20 people were kicked off the bus and I can only presume a new bus arrived for them. We arrived 4.20pm with the trip taking 3 1/2 hours. Customs delays were ridiculous but out of your hands. Drivers were great. Control of the rush for people boarding and loading luggage needs to be a better process.”