Autobusni prevoznik Croatia Bus

“Hi! Thank you for providing an opportunity to review our experience travelling with Croatia Bus from Zagreb to Sarajevo at 12.30pm on Saturday 27 May. The quality and physical comfort of the seats were good and the driving was good... however we had a big issue with the fact that the toilets were locked and not available for use by passengers for an 8 HOUR TRANSFER. We were told the toilet was broken, and find that this was totally UNACCEPTABLE for an 8 Hour Transfer and believe the bus should not have been used if the toilet was broken. The driver and co driver were rude when asked about the toilet and appeared to have no interest in our concern or comfort. ”

“They could have been more helpful. We had to transfer to another bus, but they were very short on explaining what to do, where to go, how much time we had...”

“The sept 13 4pm bus to Mostar was 2 hours late. Then the bus driver threw a fit and refused us as passengers because we used e-tickets emailed to us by your website. The bus station staff got involved and had an altercation with the driver, which ended in the bus station staff calling a rep from the bus company to speak to the driver. He eventually gave in but battered our bags before throwing them into the hold. Besides that the journey was strange (with many unannounced stops) and long. ”