Bus company Croatia Bus

“Overall the trip has been a poor experience. 1) the bus arrived at the final destination (Kotor) over 2 HOURS later than the expected arrival time, took 4 hours in total instead of 2hrs that is scheduled. 2) we bought the tickets online but the driver rejected our tickets as they said they only allow paper tickets. Whereas on the PDF tickets there was no mention whatsoever that paper tickets are required to be presented when boarding the bus. So in the end we have to buy on another tickets. ”

“The driver didn't understand english, french, italian, spanish or portuguese, so it was very dificult to comunicate. The journey started almost 30 minutes later, because the driver was writing hand tickets for everyone and he was just saying: "change bus". We had to change bus some minutes after the journey start without knowing why... The arrival was also late!”

“Vollo ticket reference numbers: 16568-10814-1432 and 16567-10814 -14332. I arrive back from the Balkans yesterday and have to advise of the following situation: My tickets show departure time from Kotor to Shkoder as 9:10. When I arrived at the station they said that the time of departure had been changed to 10:40 for some time. I was concerned for two reasons, that while the departure time had been change for weeks, you as my booking agent had not advised me of the change and to make matters worse, the Bus Station charded me two Euros for each ticket to make the change. I was our of pocke by four Euros and put up with the unnecessary aggravation of having arrived at the station an hour and half before time and pay for the change of which I had no idea. I look forward to your forwarding me the four Euros I had to pay and I hope in future you will advise you clients if there is any change in the departure times. Thank you. Surinder.”