Bus company Croatia Bus

“The bus driver was horrible. When I arrived to check in my luggage he said it was some Kune’s to check it in. Since I traveled with a few different bus companies that didn’t charge extra for luggage, I asked him kindly if I could check my ticket to see if there were additional costs for luggage. I had another bag and my phone to check the ticket in my hands but the bus driver got mad instantly, tried to shove my big backpack in my hands. I asked him if he could put the bag on the floor please, because my hands were full and I obviously couldn’t hold a large backpack with that. He through the bag a few metres away on the floor. And after that he shouted: no Kune’s, no bag. Then he picked up the backpack and through it in the bus. I never even said that I wouldn’t pay, I just wanted to check if it wasn’t paid for already to avoid double costs. He was very rude and some stuff in my bag broke. I was just flabbergasted that someone can do that to someone else’s stuff. ”

“Uzimajuci u obzir vrijeme putovanja smatram da je neophodno imati WI-FI.”

“Vollo ticket reference numbers: 16568-10814-1432 and 16567-10814 -14332. I arrive back from the Balkans yesterday and have to advise of the following situation: My tickets show departure time from Kotor to Shkoder as 9:10. When I arrived at the station they said that the time of departure had been changed to 10:40 for some time. I was concerned for two reasons, that while the departure time had been change for weeks, you as my booking agent had not advised me of the change and to make matters worse, the Bus Station charded me two Euros for each ticket to make the change. I was our of pocke by four Euros and put up with the unnecessary aggravation of having arrived at the station an hour and half before time and pay for the change of which I had no idea. I look forward to your forwarding me the four Euros I had to pay and I hope in future you will advise you clients if there is any change in the departure times. Thank you. Surinder.”