Bus company Croatia Bus

“poštovani, jucer sam preko interneta kupio kartu za relaciju Delnice-Rijeka za današnji dan. Kad sam pokazao vozacu kartu na mobitelu on je rekao da on to neće skenirati i da idem na busnu u ured isprintati. Otišao sam u ured a oni su rekli da mogu samo od autotransa printati online karte, tako da sam bio prisiljen kupiti jos jednu kartu kod njih. Molio bih da malo educirate vozače što se tiče tehnologije jer Živimo u 21 . stoljeću a ni edukacija za pristojnost im ne bi bila na odmet. LP”

“I found the process easy to organise,I do feel that some form of refreshments could be offered,and possible toilet facilities on board some coaches on long journeys.staff on the coach were friendly but some people was getting upset about being charged to put bags in the baggage hold.this caused your staff to handle some disagreements.in my opinion you should do what airlines do and publice a pay structure at the time of booking.”

“We had a terrible experience with the bus trip from Dubrovnik to Split. The two men who were driving the bus were incredibly rude. They abused us when they asked us to pay extra to have our luggage put under the bus; we didn’t have a problem paying extra however they got extremely frustrated with not only us but nearly every person who was getting on and off the bus. It seemed like everything they had to do was ‘too hard’ for them. We then get on the bus and are all sweating and feeling flustered as it was 27 degrees and there was no air con. After two hours on the bus I was feeling quite ill due to how hot it was and I asked them if we could turn the air con on and they said that it had been broken for 6 months. I’m not sure why they would keep a bus in circulation with no air con in this heat. I’ve never wanted to get off a bus any faster. Terrible experience!”