Bus company Croatia Bus

“The bus was delayed over 2 hours and the station didn't announce this until 30 mins after the bus was meant to leave. The staff were not rude but they were not nice either. The person who checked our tickets on the bus didn't even speak to just took the ticket. ”

“The information about the bus/journey was fraudulent: it did not have a functioning WC, wi-fi, chairs (some did not recline, some did only recline) or air-condition. We were informed that the journey could take longer than the advised 2 hours due to the border crossing but I did not think that meant more than double the time and with an additional 2,5 hour delay of the bus even leaving and the extra time at the border that meant we arrived in Kotor at 17:30 as opposed to 13h. Travelling with a child and with little supplies (since there were supposed to be a "bar" and only take 2 hours) it became a really terrible journey.”

“Split to Dubrovnik is a scenic bus ride, however my 11:15 bus didn’t begin its journey till 1:30. I arrived at 11:00 and asked information which was my platform, they told me that my trip was canceled and that the 11:15 bus never arrives before 12:30. All l could do was wait for the next scheduled Croatia Bus to Dubrovnik. Every Croatia Bus l saw l asked for information, and even when they were going to Dubrovnik they wouldn’t let me board and said that l had to wait for my bus because it had just been delayed and would come soon. This was outrageous frustrating. How can anyone do business this way? I can understand traffic conditions can cause delays, but perhaps if they had to pay part of the money back if the wait exceeds a reasonable delay they would be more accurate with their estimated timetable. In any case everyone seemed very nonchalant about the lack of accountability in this company. The only reason l didn’t rate this experience lower is the natural intoxicating beauty of the Croatian coastline. ”