Bus company Croatia Bus

“Hi! Thank you for providing an opportunity to review our experience travelling with Croatia Bus from Zagreb to Sarajevo at 12.30pm on Saturday 27 May. The quality and physical comfort of the seats were good and the driving was good... however we had a big issue with the fact that the toilets were locked and not available for use by passengers for an 8 HOUR TRANSFER. We were told the toilet was broken, and find that this was totally UNACCEPTABLE for an 8 Hour Transfer and believe the bus should not have been used if the toilet was broken. The driver and co driver were rude when asked about the toilet and appeared to have no interest in our concern or comfort. ”

“This is the worst travel company I have ever encountered so far. Very rude staff (bus driver), he insulted me and my friend and called us stupid. Also the bus is ultimately bad, very bad seats, no air conditioning and very uncomfortable trip. I do not recommend anyone travelling to take this bus at ALL. ”

“Neodgovornost na vrhuncu, skretanje s rute i odlazak u varazdin do presecki autobusa iz ne znam kojeg razloga. Predviden dolazak u 11.45.. stvarni dolazak u 13.37. Prestrasno. U autobusu nije bilo dovoljno mjesta za noge. A na povratnoj karti iako pise croatia bus, na peron je dosao presecki autobus . ”