Bus company Croatia Bus

“Hi! Thank you for providing an opportunity to review our experience travelling with Croatia Bus from Zagreb to Sarajevo at 12.30pm on Saturday 27 May. The quality and physical comfort of the seats were good and the driving was good... however we had a big issue with the fact that the toilets were locked and not available for use by passengers for an 8 HOUR TRANSFER. We were told the toilet was broken, and find that this was totally UNACCEPTABLE for an 8 Hour Transfer and believe the bus should not have been used if the toilet was broken. The driver and co driver were rude when asked about the toilet and appeared to have no interest in our concern or comfort. ”

“The worst bus ride we have ever taken. Bus driver was terrible. He announced that the first stop would be 10 minutes but we were there for 40 minutes and changed to a bus that was dirty, air conditioning did not work and was very hot inside, he announced the next stop to be 15 minutes, we were there for 25 minutes. His driving was awful and dangerous, the bus was rocking. The driver did not tell us what was going on. We could not wait to get off the bus. We will tell everyone we know and on social media NEVER to take Croatia Bus anywhere. TERRIBLE EXPERIENCE.”

“Bus was 45 min late. Staff at ticket office said it was often late and sometimes does not show up at all. ”