Bus company Croatia Bus

“Hi! Thank you for providing an opportunity to review our experience travelling with Croatia Bus from Zagreb to Sarajevo at 12.30pm on Saturday 27 May. The quality and physical comfort of the seats were good and the driving was good... however we had a big issue with the fact that the toilets were locked and not available for use by passengers for an 8 HOUR TRANSFER. We were told the toilet was broken, and find that this was totally UNACCEPTABLE for an 8 Hour Transfer and believe the bus should not have been used if the toilet was broken. The driver and co driver were rude when asked about the toilet and appeared to have no interest in our concern or comfort. ”

“The driver didn't understand english, french, italian, spanish or portuguese, so it was very dificult to comunicate. The journey started almost 30 minutes later, because the driver was writing hand tickets for everyone and he was just saying: "change bus". We had to change bus some minutes after the journey start without knowing why... The arrival was also late!”

“Nightmare from start to end. Firstly DO NOT trust the quoted journey times; Dubrovnik to Kotor would be 3 hours in light traffic and a slick border crossing, so in busy season plan for +4 hours, not the published 2. The coach was hotter than the surface of the sun and the drivers were mean bullies. You'd be better off coordinating an Uber with another couple, probably cheaper and deffo more pleasant.”