Bus company Croatia Bus

“Bus driver was very rude due to us not having printed tickets. Both staff members at the ticket windows in Dubrovnik offhand and unhelpful. Said there was nothing they could do, even though we had electronic tickets on out phones. Eventually they allowed us to board. Terrible service, and no need to be rude at all.”

“Worst nightmare. We bought our tickets on line which said guaranteed seats when we got to the station there were people left over for the 10am bus which had guaranteed seats our bus was at 11am and was delayed by over a hour. I couldn't believe they were still selling tickets at the station for the 11am bus!! When the bus finally arrived it was crazy everyone pushing around to get on the bus they asked for the 10am people first we managed to get on but was so much hassle. You have to pay for cases extra and the bus staff didn't know what they were doing so unorganised. The trip should have taken under 3 hours we were on it for 7 hours we had to get off the bus twice at customs to get passports stamped and stuck in massive queues. When we got to Kotor we had to change bus and we sat in the station for at least 30 minutes before it left. The buses had no aircon and we managed to find a toilet at the customs stop. We had no food or drink. Make this the last resort of transport.”

“The bus was on time but got delay at the end of the trip because the two drivers made 25min breaks instead of 15min announced just before entering in Split city. When we ask after 15min to continue our trip, they were really nasty and impolite with us. We arrived 50min later in Split and this could have been easily avoided without this unnecessary break. The bus was noisy and drivers were really impolite with us. We will never use your company again. Furthermore we had to pay extra charge (10kn) for our handbag, it’s not a lot but in your description it was written that you usually don’t charge them. It was probably for the coffee break of the drivers. Extra cost for low bad cost company. Thank for nothing.”