Bus company Croatia Bus

“The trip was a disaster. According to schedule, We were to arrive in Budva at 12:30. However, We arrived at 4 pm! The bus was hot, and the driver drove uncomfortably (for instanse stopping abruptly, honking the horn constantly, and suddenly stopping for gas). The handling by staff in Dubrovnik was not very welcoming. Chaos at bus stadion in Dubrovnik with several more passangers than the bus at 10 am was meant for, so We had to drive the extra bus that left 30 minutes late. No information was given underway and the driver did not speak any English. Delay at the border is not your fault but it added to the entire sad journey. On top of everything, the driver was not very nice, especially when he yelled at young girl at start while loading the luggage, or other passangers who wanted to step out of the bus while he was felling gas (the temperature inside was excrutiating at this time since he had to turn off the engine). This was by far the worst busride my family and I have ever taken, and we will not do it again or recommend it to others.”

“Split to Dubrovnik is a scenic bus ride, however my 11:15 bus didn’t begin its journey till 1:30. I arrived at 11:00 and asked information which was my platform, they told me that my trip was canceled and that the 11:15 bus never arrives before 12:30. All l could do was wait for the next scheduled Croatia Bus to Dubrovnik. Every Croatia Bus l saw l asked for information, and even when they were going to Dubrovnik they wouldn’t let me board and said that l had to wait for my bus because it had just been delayed and would come soon. This was outrageous frustrating. How can anyone do business this way? I can understand traffic conditions can cause delays, but perhaps if they had to pay part of the money back if the wait exceeds a reasonable delay they would be more accurate with their estimated timetable. In any case everyone seemed very nonchalant about the lack of accountability in this company. The only reason l didn’t rate this experience lower is the natural intoxicating beauty of the Croatian coastline. ”

“the room between seats is too narrow. it looks too old and mulfunctional facilities on the bus. the driver and controller should be more polite. the luggage fee 10 kn. should be omitted. ”