Bus company Croatia Bus

“Split to Dubrovnik is a scenic bus ride, however my 11:15 bus didn’t begin its journey till 1:30. I arrived at 11:00 and asked information which was my platform, they told me that my trip was canceled and that the 11:15 bus never arrives before 12:30. All l could do was wait for the next scheduled Croatia Bus to Dubrovnik. Every Croatia Bus l saw l asked for information, and even when they were going to Dubrovnik they wouldn’t let me board and said that l had to wait for my bus because it had just been delayed and would come soon. This was outrageous frustrating. How can anyone do business this way? I can understand traffic conditions can cause delays, but perhaps if they had to pay part of the money back if the wait exceeds a reasonable delay they would be more accurate with their estimated timetable. In any case everyone seemed very nonchalant about the lack of accountability in this company. The only reason l didn’t rate this experience lower is the natural intoxicating beauty of the Croatian coastline. ”

“ Trip from Dubrovnik to Split. Bus was new in very good condition, left on time and journey was comfortable. In hot weather water was supplied on board free of charge. Due to walking with the aid of walking stick driver alicated a seat on bottom floor of bus. Only concer was that upon placing and paying for the booking online coy charged extra €1.70 more than € amount shown on online booking page. Despite various e-mails exchanged with the coy I couldn’t get an explanation for the extra charge & had to obtain the refund of same by placing a dispute claim through my bank, only then the overcharged amount was recredited to my card.”

“ Over the summer me and my friends rode croatia bus from dubrovnik to split. The experience was extremely unpleasant. After not having the print outs of our tickets the bus driver was rude and told us to go get them printed but that we were mostly out of luck because the bus was leaving soon. Then the lady at the bus station told us we could not print the tickets and would have to buy new ones. So we had to pay for 5 more tickets. Then when I came back to give them to the driver he was extremely aggressive and sized me up then shoved me so he could get off the bus to talk to the bus station lady and he yelled at us for buying more tickets and said that we actually could have just printed the tickets in split. I would not recommend this bus line. ”