Bus company Autotrans

“Absolutely awful, we waited for the bus in the blazing heat which was 30 minutes late. When it finally did arrive we stood out and flagged it down and the bus driver completely ignored us and kept driving leaving us to scorch for a further 4 hours in the heat. Since we are travellers with large bags, waiting at the bus stop for such a long period of time was an inconvenience because we couldn’t go anywhere or do anything in the time it took to wait for the next bus. Despite our problems waiting for the bus, we did phone up the Autotrans customer service who informed us of the next bus, speaking in good English. Also when the next bus arrived they were willing to let us on with our tickets despite them being for the earlier service.”

“I forgot a book in the bus but it was never gave back by the staff. I'm disappointed by that because I'm always trying to do the best and moreover I really liked this book.”

“Poštovani , putovala sam nocas 23.10.2018 na liniji Vela Luka- Zadar - Zagreb. Prodano je nekoliko karata s istim brojem sjedala te je vec tu nastala panika, grijanje je vjerojatno bilo na minimumu jer su se ljudi smrzavali. Sjedili sa zakopcanim jaknama i tresli se. Vozaci su bili vrlo neprofesionali i otresiti prema putnicima kao da su krompiri. Hodali su po autobusu kao da su Texasu. Torbe su na stajalistu Zagreb doslovno ispadale iz autobusa kako su ih vozaci nabacali unutra. Shvacam da je to sve posao, da su i oni pod stresom ali za pun autobus putnika koji su platili svoje karte ovo nije bilo nimalo ugodno iskustvo. Znam da da ja sigurno preko ovog prijevoznika ne mislim putovati na bilo koje sljedece putovanje. ”