Bus company Autotrans

“Absolutely awful, we waited for the bus in the blazing heat which was 30 minutes late. When it finally did arrive we stood out and flagged it down and the bus driver completely ignored us and kept driving leaving us to scorch for a further 4 hours in the heat. Since we are travellers with large bags, waiting at the bus stop for such a long period of time was an inconvenience because we couldn’t go anywhere or do anything in the time it took to wait for the next bus. Despite our problems waiting for the bus, we did phone up the Autotrans customer service who informed us of the next bus, speaking in good English. Also when the next bus arrived they were willing to let us on with our tickets despite them being for the earlier service.”

“Vozač je bio priupitan može li stati na ulazu u Rastoke, odgovorio je potvrdno, no stao mi je stanicu prije u Donjem Taborištu. U samim Rastokama također postoji autobusna stanica i od tamošnjih ljudi mi je rečeno da autobus može stati na toj stanici. Od Donjeg Taborišta do Rastoka ima 1km hoda što nikako nije puno ali po prometnoj cesti je kao 10km. Jedva sam čekala stići u Rastoke. Mogao mi reći da ne može stati u Rastokama i da mogu od Slunja za par minuta doći do Rastoka, a ne ovako da mi stane prije Rastoka a onda sam morala pješačiti po prometnoj cesti bez imalo prostora za hodanje. Rastoke su inače vrlo turističko selo i čudno je da tamo autobus ne stoji budući da na samom ulazu postoji mogućnost. U autobusu Slunj-Zagreb nije bilo Wi-Fi iako je velika zelena naljepnica na prozoru i vratima. Zašto tako?”

“One seat was broken, a total confusion with number of buses, no seat marks clearly visible”