Bus company Autoherc

“Timing was horrible. Almost 30 mins late. Staff was much more horrible. They asked us to pay 7Kunas for each baggage, which is fine. Unfortunately we had only Euros and we asked them whether they can accept it. Its fare not to accept, but there should be an assertive and respective manner. The staff behaved rudely. The last row in the bus was blocked by the staff, there were no vacant seats in the front for all 3 of us. We decided to sit in the back. Again staff sent us to the front rudely. Basically they don't know how to speak politely with customers. I think they don't understand what is meant by giving a service.”

“Sve za 10 ”

“We asked staff at Split bus station for help but they were very unhelpful. We ended up working out that the Split-Dubrovnik bus departed from stop 2. The bus arrived and left on time. We ended up paying 10 kunas per suitcase but I wasn't going to argue. Just happy to be on the bus and leaving on time. Passage through Bosnia border went without a problem. All in all, we had a very nice experience and enjoyed the journey. ”